{"id":76412,"date":"2021-10-18T18:40:43","date_gmt":"2021-10-18T22:40:43","guid":{"rendered":"https:\/\/bupe.me\/?page_id=76412"},"modified":"2024-07-01T16:50:17","modified_gmt":"2024-07-01T20:50:17","slug":"support-request-selection","status":"publish","type":"page","link":"https:\/\/bupe.me\/index.php\/support-request-selection","title":{"rendered":"Support Request Selection"},"content":{"rendered":"<div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-c2851c40\" data-vce-do-apply=\"all el-c2851c40\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-a981bcb3\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-a981bcb3\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-a981bcb3\"><div class=\"vce vce-separator-container vce-separator--align-center vce-separator--style-solid\" id=\"el-367b9d17\" data-vce-do-apply=\"margin el-367b9d17\"><div class=\"vce-separator vce-separator--color-bfc0c1 vce-separator--width-100 vce-separator--thickness-1\" data-vce-do-apply=\"border padding background  el-367b9d17\"><\/div><\/div><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-da3a035c\" data-vce-do-apply=\"all el-da3a035c\"><p><span style=\"color: #000000;\">In the next page, you will presented with a number of options that will help you submit your support request to the appropriate team at Bupe.me.&nbsp; Please choose the appropriate form to ensure that your request is sent to the right team.&nbsp;<\/span><\/p>\n<p><span style=\"color: #000000;\">You will be prompted to choose one of the following options<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><strong>Medical questions.<\/strong><\/span><\/li>\n<li><strong>Doxy Drug Screen or Meeting questions.<\/strong><\/li>\n<li><span style=\"color: #000000;\"><strong>Prior Authorizations (PAs)<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Payment Issues<\/strong><\/span><\/li>\n<li><span style=\"color: #000000;\"><strong>Correspondence<\/strong> (Letters from your provider)&nbsp;<\/span><\/li>\n<li><strong>Technical Support<\/strong> <span style=\"color: #000000;\">Website and patient portal issues<\/span><\/li>\n<\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-1f0dd7ea\" data-vce-do-apply=\"all el-1f0dd7ea\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-2296f817\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-2296f817\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-2296f817\"><div class=\"vce-single-image-container vce-single-image--align-left\"><div class=\"vce vce-single-image-wrapper\" id=\"el-3a74a8ae\" data-vce-do-apply=\"all el-3a74a8ae\"><figure><div class=\"vce-single-image-figure-inner\" style=\"width: 584px;\"><div class=\"vce-single-image-inner vce-single-image--absolute\" style=\"width: 100%; padding-bottom: 35.6164%;\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"vce-single-image\"  width=\"584\" height=\"208\" srcset=\"https:\/\/bupe.me\/wp-content\/uploads\/2024\/07\/Submit-a-request-example-320x114.png 320w, https:\/\/bupe.me\/wp-content\/uploads\/2024\/07\/Submit-a-request-example-480x171.png 480w, https:\/\/bupe.me\/wp-content\/uploads\/2024\/07\/Submit-a-request-example-584x208.png 584w\" src=\"https:\/\/i0.wp.com\/bupe.me\/wp-content\/uploads\/2024\/07\/Submit-a-request-example-584x208.png?resize=584%2C208&#038;ssl=1\" data-img-src=\"https:\/\/bupe.me\/wp-content\/uploads\/2021\/10\/Submit-a-request-example.png\" data-attachment-id=\"77531\"  alt=\"Submit a request example\" title=\"Submit a request example\" \/><\/div><\/div><figcaption>Submit a request example<\/figcaption><\/figure><\/div><\/div><div class=\"vce vce-separator-container vce-separator--align-center vce-separator--style-solid\" id=\"el-c5bfddc0\" data-vce-do-apply=\"margin el-c5bfddc0\"><div class=\"vce-separator vce-separator--color-bfc0c1 vce-separator--width-100 vce-separator--thickness-1\" data-vce-do-apply=\"border padding background  el-c5bfddc0\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-63565428\" data-vce-do-apply=\"all el-63565428\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-7f4c50af\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-7f4c50af\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-7f4c50af\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-855c1ff0\" data-vce-do-apply=\"all el-855c1ff0\"><p><strong><span style=\"color: #ff0000;\">IMPORTANT:&nbsp;<\/span><\/strong><\/p><p><span style=\"color: #000000;\"><strong><span style=\"text-decoration: underline;\">Please do not submit multiple tickets<\/span> <\/strong>for the same issue as this will delay our response to you.&nbsp;<\/span><\/p><\/div><\/div><div class=\"vce-button--style-basic-container vce-button--style-basic-container--align-center\"><span class=\"vce-button--style-basic-wrapper vce\" id=\"el-a0bb49e0\" data-vce-do-apply=\"margin el-a0bb49e0\"><a class=\"vce-button vce-button--style-basic vce-button--style-basic--border-rounded vce-button--style-basic--size-medium vce-button--style-basic--color-557cbf--fff\" href=\"http:\/\/mtg.freshdesk.com\" title=\"\" data-vce-do-apply=\"padding border background  el-a0bb49e0\" target=\"_blank\" rel=\"nofollow noopener\">Proceed to fill out contact us form<\/a><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-d3176089\" data-vce-do-apply=\"all el-d3176089\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-f13939c8\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-f13939c8\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-f13939c8\"><div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>In the next page, you will presented with a number of options that will help you submit your support request to the appropriate team at Bupe.me.&nbsp; Please choose the appropriate form to ensure that your request is sent to the right team.&nbsp; You will be prompted to choose one of the following options Medical questions&#8230;.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-76412","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support Request Selection - Bupe.me<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bupe.me\/index.php\/support-request-selection\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support Request Selection - Bupe.me\" \/>\n<meta property=\"og:description\" content=\"In the next page, you will presented with a number of options that will help you submit your support request to the appropriate team at Bupe.me.&nbsp; 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